We Accept Online Payments

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No Show Appointments

Westside Family Medical Center requires a 24-hour notice to cancel and/or reschedule appointments. A $25.00 fee is billed for missed appointments and for appointments not canceled at least 24 hours in advance.

Prescription Refills

Westside Family Medical Center may charge a $20.00 prescription fee for any refills not done at the time of your appointment.

Fees and Services

All services provided in our office will be billed to your insurance company based on CPT coding guidelines and contractual obligations we have with participating health plans.

CHARGES WRITTEN ON THE CHARGE TICKET ARE NOT FINAL UNTIL REVIEWED BY OUR CODING STAFF

All charges are reviewed by the coding department prior to insurance billing to ensure correct coding and to verify that we have captured all charges. Our physicians cannot and will not change the coding of a service just so the insurance will pay. This is considered insurance fraud.

Westside Family Medical Center establishes fees based on relative value units and the reasonable and customary fees in our geographical area. Westside reserves the right to adjust fees at any given time.

FAILURE TO COMPLY WITH THIS FINANCIAL POLICY MAY RESULT IN TERMINATION OF SERVICES FROM OUR PRACTICE.

Payment in full is required at the time of service for all self-pay patients and for all non-covered services. If Westside Family Medical Center, P.C. does not participate with your health plan, you will also be required to pay in full at each visit.

If we participate with your health plan, you will be required to pay your fixed office co-pay at time of service. If your health plan does not a have a fixed co-pay, we will bill you after insurance has processed the claim for any deductible and/or co-insurance due.

We accept cash, check, money order, MasterCard, Visa, Discover and Debit cards with the Visa or MasterCard logo.

Payment in full is required for the following services regardless of insurance coverage:

  • School or work physicals
  • Sport or camp physicals
  • Fees for completion of forms presented by patient
  • Medical Supplies provided to the patient for use at home
  • Oral medication dispensed in-office
  • Services following auto-accident
  • Travel physicals

Borgess Hospital owns and operates the lab and x-ray facility in our building. Services provided by this facility will be billed by Borgess Hospital. This will be a separate bill and not included in any fee billed by Westside Family Medical Center, P.C.

You can reach our billing office at (269) 375-0400 extension 598.